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Help Center
Guides and answers for running your childcare center on Childcare Owl.
Getting Started
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Setting Up Your Center in Childcare Owl
Understanding Roles: Owner, Director, Manager, and Staff
Your First Week Checklist
Staff & Permissions
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Changing Someone's Role
Disabling vs. Removing a Staff Member
Inviting Staff to Your Center
Resending a Stale Invite Link
Task Lists & Checklists
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Assigning Tasks by Room, Role, or Person
Creating a Task List: Template vs. From Scratch
Requiring Manager Signoff on a Task
Scheduling a Checklist to Recur
Understanding Missed Checklists
Rounds
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Logging a Round
Setting Your Room's Ratio Standard
Understanding Round Compliance Status
Compliance & Certifications
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Certification Exemptions
Setting Up Required Staff Certifications
Understanding Certification Status
Reports & History
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Exporting a PDF Report
Filtering Activity History
Reading the Reports Overview
Billing & Account
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Canceling or Changing Your Plan
Starter vs. Pro — What Changes
Updating Your Payment Method
