Disabling vs. Removing a Staff Member

Roles: Owner, Director. A Director can disable a Manager or Staff member; disabling an Owner requires another Owner.

Childcare Owl doesn't have a delete button for staff members. Clicking Remove on the Staff page disables access rather than erasing anyone: they can no longer log in or complete tasks, but every task they ever completed, every signoff, every record tied to their name stays intact.

The reasoning connects directly to how task completion history works generally. If a licensor asks about a task completed six months ago by someone who no longer works at your center, the record needs to still be there — a name, a timestamp, what actually happened — rather than a gap where the history used to be.

Reactivate on the Staff page restores access if someone comes back, and their prior completion history is already attached to their account, waiting.