Help Center

Staff & Permissions

Inviting Staff to Your Center

Roles: Owner, Director

From the Staff page, click Invite Staff, enter their email, and choose a role: Director, Manager, or Staff. A Director can assign anything up to Director; granting the Owner role itself requires an Owner.

What happens next depends on whether the person already has a Childcare Owl account. First-timers get an email with a link to set a password and join, which covers most invites. Someone who already has an account from another center instead gets a notification the next time they sign in, since a fresh invite email only works for brand-new accounts. Either way, they'll show up under Pending Invites on the Staff page until they accept.

Neither plan charges per seat. Invite everyone who actually works at your center.

If an invite link expires before someone uses it, you don't need to remove and re-add them — see Resending a Stale Invite Link.