Help Center

Staff & Permissions

Resending a Stale Invite Link

Roles: Owner, Director

Invite links go stale often enough that it's worth knowing the fix. Someone doesn't get to it right away, opens it on the wrong device, or it simply expires sitting in an inbox. If a staff member reports their link says invalid or expired, there's no need to remove and re-add them.

Find their name under Pending Invites on the Staff page and click Resend Invite. A fresh link goes out right away, and their pending invitation stays exactly as it was: same role, same center, nothing to redo on your end.

If a resend still doesn't get them in, check the email address on the invite itself. A typo there is the most common reason.